What should I do if I receive a wrong item? 26 October 2020 16:52 Updated Follow We work hard to always guarantee the best for our customers, but if this should happen, write to firstname.lastname@example.org, sending us a photo of the piece. We’ll find a solution together! Related articles Returns in UK, SI, FI, NL, FI, SE, DK How is a refund made? What should I do if I want to return a faulty item?